Privacy Policy

1. Information We Collect

When you submit an enquiry through our quote wizard, contact forms, or direct WhatsApp buttons, we collect:

• Full Name
• Mobile / Telephone Number
• Email address (optional)
• Project details, business category, budget range, and timeline
• Marketing attribution data including UTM parameters, referral URLs, and IP hash for rate-limiting

2. How We Use Your Information

We process your data strictly to:

• Evaluate your technical requirements and provide accurate project proposals
• Communicate directly with you via phone, WhatsApp, or email regarding your enquiry
• Maintain operational audit logs and protect our systems from automated abuse and spam

3. Third-Party Service Processors

We utilize trusted cloud infrastructure to securely process information:

• Cloudflare: Edge security, SSL certificates, and bot verification
• Supabase: Encrypted database storage with Row-Level Security (RLS)
• Google Analytics & Meta: Measurement of campaign attribution and website conversion performance (only upon consent)

4. Data Retention & Deletion

We retain business enquiries for up to 12 months to facilitate commercial discussions. You may request the immediate deletion or export of your personal information at any time by contacting us at hello@pvdigital.in.

5. Contact Our Privacy Officer

For questions regarding this policy or data practices, contact PVR Digital at hello@pvdigital.in or by post at Jhansi, Uttar Pradesh, India.